Maintenance contracts
Our maintenance contracts provide the best possible telephone system support at the most competitive prices.
Our telephone system maintenance division offers 5 flexible service level options designed to provide a cost effective solution, specially tailored to your organisations requirements:
Category A
- Monday to Friday: 9.00am - 5.00pm (bank holidays excluded)
- System failure in excess of 20%: 4 working hours response
- Minor system faults: 16 working hours response
Category B
- Monday to Saturday: 9.00am - 5.00pm (bank holidays excluded)
- System failure in excess of 20%: 4 working hours response
- Minor system faults: 16 working hours response
Category C
- 365 days a year, 24 hours a day without exception
- System failure in excess of 20%: 4 working hours response
- Minor system faults: 16 working hours response
Category D
- Monday to Friday: 9.00am - 5.00pm (bank holidays excluded)
- Any level of system failure: 4 working hours response
Category E
- Bespoke solutions including mixed cover across multiple sites and even Pay as you Go 24 Hour Cover.
Additionally, we offer significant telephone system maintenance savings for 2 or 3 year contracts.
To discuss your particular requirements or to receive a telephone system maintenance quotation then please call 0870 777 5777 or email enquiries@evocal.co.uk.
