VoIP

Overview

VoIP stands for Voice over Internet Protocol. In essence, VoIP involves the delivery of voice information over IP based networks such as the Internet. It represents a form of communications convergence whereby a common IP infrastructure is used to transmit voice, fax, data and multimedia traffic.

How it works

VoIP works by sending voice information in discrete digital packets rather than in the traditional circuit-committed protocols of the public switched telephone network (PSTN).

VoIP takes an analogue voice signal and, prior to sending it to the dialled destination, converts into a digital format so that it can be delivered over an IP network such as the Internet. This conversion can be performed in a number of ways: for example, by using a PBX-based gateway, a router-based gateway, a PC-based gateway or an intelligent multi-path voice/data switch which sits between the corporate PBX and both the PSTN and the corporate IP data network.

How your business can benefit

  • Provides sustainable cost reduction for organisations
  • Reduces long term network ownership costs
  • Allows you to use your existing data network or the Internet to transfer voice traffic and data
  • Enables organisations with multiple sites to communicate without incurring any call charges
  • Eradicates international call charges for organisations with sites in different international countries
  • Facilitates new multimedia business models, applications, and services
  • Enables intelligent services, adding sophisticated capabilities to voice applications
  • Provides good quality, low cost communications

Investment requirement

Evocal is able to implement a number of different VoIP solutions as dictated by your organisation's communication strategy, objectives and existing hardware investments. The precise nature of your requirements will dictate your organisation's expenditure.

Summary

A major advantage of VoIP and Internet telephony is that it avoids the costs incurred by traditional voice traffic. It provides an ideal solution for organisations with multiple sites and can result in high return on investment. In addition, the quality and stability of calls carried by the latest VoIP gateways is continually improving, helping to address some of the negativity previously associated with this solution.

Call us on 0870 777 5777 to discuss your particular requirements or for further information. Alternatively, please email enquiries@evocal.co.uk.